Shipping Policy

1. Order Processing Time

All orders are processed and prepared for dispatch within 48 hours (excluding weekends and public holidays) after receiving your order confirmation email. Once your order has been handed over to our international logistics network, you will automatically receive a second email containing your tracking information.

2. Shipping & Delivery Timelines

To eliminate traditional retail markups and offer premium timepieces at an honest price, we ship our products directly from our global manufacturing partners.

Standard Delivery Time: Estimated at 10 to 15 business days depending on your exact geographical location.
Please note that transit times are estimates and can occasionally be affected by regional customs processing, local postal service delays, or peak holiday seasons.

3. Transparent Order Tracking

Every shipment is fully insured and includes complete door-to-door tracking. Your tracking link may take 24–48 hours to update dynamically after dispatch as the package moves between international sorting facilities. You can monitor your watch’s journey at any time directly through our website or the carrier link provided.

4. Import Duties, Taxes, & Customs

For deliveries within Europe, shipments are typically handled to avoid surprise charges. However, depending on your specific country’s customs regulations, international shipments may occasionally incur local import duties, VAT, or customs clearance fees upon arrival. These charges are determined by your local government and are the sole responsibility of the recipient.

5. Incorrect Address Dispatches

We are committed to fast fulfillment. Because our automated system transmits orders to our global partners immediately after the 48-hour processing window, we cannot guarantee address modifications can be made after an order is placed. Please review your shipping details carefully at checkout. We are not responsible for orders delivered to an incorrectly entered address.